What should I expect from the Florida Times Union Customer Service?
You expect responsive customer care that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you're away, discover special promotions and notify us of any questions or comments you have.

When will I start to receive The Florida Times Union?
The lead time to start delivery on a new order varies by area. In most areas, new orders begin 5 days after the order request is received. Your expected start date will be shown on the confirmation screen after you place an order.